FAQ


Frequently Asked Questions

Terms and Conditions

Account

You may be required to create an account and specify a password to use certain features on the Websites. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information.

You are entirely responsible for maintaining the confidentiality of your password and your account. And you are entirely responsible for all activity made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, you must immediately contact us by email at: Support@NihonEats.com or send a message to our live-chat service. You agree to indemnify and hold harmless NihonEats for losses incurred by NihonEats or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password.

How do I order food?

Step 1: Sign up for an Account

Step 2: Press on Restaurants

Step 3: Press on a chosen Restaurant and the chosen food

Step 4: Check out and wait for your order!

Are there any restrictions on ordering?

Nope! Not at all! The restaurants and riders will be happy to serve you!

How long does it take for my food to arrive?

It depends widely on the restaurant and the timing that you order

For example, if you order during lunch time, there might be many orders piling up

and it might take quite some time for the restaurant to process your order

When will the services start and end?

Weekdays: 11am till 9pm

Weekends: 11am till 11pm